In October or November 2023, I bought a ticket from Pegasus with the date September 5, 2024 and flight number PC406 for a departure at 22:40 from Istanbul Sabiha Gökçen Airport to Abu Dhabi and a return ticket on September 15. When I bought these tickets, there were daily flights from Sabiha Gökçen to Abu Dhabi and approximately 2 months before the flight, my flight was canceled without any excuse and made up an excuse saying it was an operational reason. I had booked a flight to Istanbul from Adana from a different company and bought my ticket. In addition, since I had arranged accommodation and car rental from Abu Dhabi long in advance, I had to cancel all of them and re-book them and additionally, I had to arrange hotel-car rental and a new flight from Adana to Sabiha Gökçen and this caused me a loss and extras of approximately 20 thousand liras. Although I discussed this issue with Pegasus, they did not care at all and got out of the situation by saying it was not their responsibility. I am complaining about this situation to Pegasus. I will also apply to the Consumer Arbitration Committee for all invoices, reservations and tickets. I want immediate compensation for the damage I have suffered. Pegasus is not a reliable company. Definitely do not choose it.
My wife and I were scheduled to fly from Sabiha Gökçen to Mecca on March 20, 2024, on Pegasus Airlines. However, Pegasus canceled our flight and rebooked us on a flight the day before, March 19, 2024. This caused us significant inconvenience and expense. We had to pay for an extra night in a hotel,...
On August 16, 2024, my Pegasus flight PFVUP3 from Esenboğa to Sabiha Gökçen, originally scheduled for 21:00, was first delayed to 23:00. In response, I changed my booking to another Pegasus flight on the same day, scheduled for 21:35 from Esenboğa to Sabiha Gökçen. Later, they moved the 21:35 flight...
I bought a ticket for Pegasus Airlines' 10:40 trip from Jeddah to Istanbul on April 17, 2024. According to the Pegasus website, the flight will depart from Jeddah's North Terminal. To confirm the terminal's location in Jeddah, I called customer care, who told me that the departure would be from the ...
On November 9, 2025, I experienced a serious inconvenience during my Pegasus flights from Prague to Istanbul and then from Istanbul to Gaziantep. My Istanbul–Gaziantep flight was rescheduled from 20:15 to 19:55 without any notification. Even though I had purchased both flights together as a connecte...
On July 10, 2025, I purchased round-trip Pegasus Airlines flights through Booking.com.tr for the dates October 7, 2025 (Istanbul to Zurich) and October 13, 2025 (Zurich to Istanbul). The total amount charged to my credit card was $68.10 USD. Within an hour of booking, I contacted Pegasus Airlines c...
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