On 24/08/2025, I flew from Antalya to Adana with Pegasus Airlines. I handed over my luggage in good condition at Antalya, but when I arrived in Adana, I received it damaged, open, and missing some of my belongings. I immediately filed a lost property report, and after rechecking, my missing items were not found. Two days later, only one item was located, while the rest are still missing. When I spoke with Pegasus officials during this process, they stated that they only take responsibility for clothing-type items and do not accept responsibility for other belongings. I request compensation for my loss, either by locating my missing items or covering the financial damage. The company refuses to take any responsibility, and I want others to know that Pegasus does not accept responsibility for luggage before they choose to fly. I expect an urgent resolution to this matter.
On August 9, 2024, I flew with Pegasus Airlines on flight PC1872 from Ercan, Northern Cyprus, to Antalya Airport. Upon arrival, I discovered that my luggage was missing. I went to the Lost and Found department at Antalya Airport, and they helped me file a "Çelebi" report for my lost bag. The report ...
My luggage was damaged on a Pegasus flight from Adana to Istanbul on July 13, 2023. The Pegasus office contacted me directly and informed me that a truck had run over my bag. Inside, I had my clothes, personal belongings, and, most importantly, my phone in a shattered box. They gave me a new suitcas...
Today, I flew to the Netherlands on Pegasus Airlines' 10:30 AM flight, only to discover that my luggage was left behind in Istanbul. Upon arrival, a report (EInPC10616) was filed at the airport, but I had no clothes, chargers, or essentials with me. When I contacted Pegasus, they informed me that th...
After my June 30 Moscow-Ankara flight with Pegasus, which was already stressful due to long delays, I discovered my luggage was severely damaged. The baggage staff at the airport assisted me in filing a report, and Pegasus contacted me via email on July 2 to discuss resolution options. However, des...
Pegasus Airlines lost my luggage on flight number PC 4047 dated 12/06/2024 at 06:50 from Istanbul Sabiha Gökçen to Antalya. At Antalya Airport ground ...
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