On November 5th at 00:50, we had a ticket for the Cologne Airport - Sabiha Gokcen - Izmir Adnan Menderes flight. The flight schedule changed twice. The 03:35 flight scheduled departed at 04:30. The explanations provided were nonsensical, and the staff spoke disrespectfully. Phrases like "You will wait. Who are you?" were used in a condescending manner. We missed our transfer flight from Sabiha Gokcen to Izmir due to the delay and it was canceled. We barely made it within the last 15 minutes for our new flight. After a total of 10 hours of flight, we finally arrived in Izmir. As we missed the pick-up time for the car we rented, my entire itinerary was disrupted. Later, I discovered that Pegasus Airlines merged two flights, causing extensive delays. I'm expecting prompt resolution and the payment of the due compensation for my disrupted travel rights.
My Pegasus Airlines flight from Kayseri to Sabiha Gökçen was delayed by 1 hour and 45 minutes, just 20 minutes before takeoff, with no prior notice. I approached airport personnel and explained the gravity of my situation, as well as how they could help me. "You'll get to Istanbul when your plane ar...
Pegasus flight from Izmir to Istanbul on July 14 at 21:40 had multiple delays, totaling 105 minutes, gradually increasing the delay time. To avoid missing my international flight from Istanbul, I hastily purchased another ticket from a different airline. I have requested a refund and am awaiting it....
On November 9, 2025, I experienced a serious inconvenience during my Pegasus flights from Prague to Istanbul and then from Istanbul to Gaziantep. My Istanbul–Gaziantep flight was rescheduled from 20:15 to 19:55 without any notification. Even though I had purchased both flights together as a connecte...
On 11 May, I bought a flight ticket from Pegasus Airlines to travel from Izmir to Istanbul on 27 May. While the 13:10 flight on that day was priced at ₺999, I chose to pay ₺152.69 more for the 11:10 flight because I had early meetings and interviews. However, on the day of the flight, the plane was ...
I arrived at Gaziantep Airport on September 28th for my scheduled flight. Approximately one hour before departure, I visited the Pegasus sales office to inquire about the possibility of postponing my ticket to the following morning. The authorized personnel confirmed that this option was available, ...
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