I got screwed over by Pegasus Airlines. Our flight is scheduled for a day when our baby will be two and a half years old. I made a ticket request because the system doesn't allow children over 2 years old on the flight date. But, it's causing problems. I heard that choosing a ticket for a child under 2 years old might cause issues on the day of the flight. What do people typically do with kids in this age group? Do they have the ability to fly? I've called customer service four times, but they still haven't figured out a solution. People say that once the child is 2 years old, they can join the flight if there's room. If there isn't enough room, I suppose I'll have to leave my two-and-a-half-year-old child at home. I feel like I'm being treated unfairly.
I am deeply frustrated with Pegasus Airlines regarding their "Buy One, Get One Free" ticket promotion. I successfully used two out of the three codes—one for myself and one for my spouse. However, when I tried to use the third code for my child, who is under 12, I encountered an issue. I called cust...
I had a Pegasus Airlines flight planned for July 4, 2023, but because my baby was sick, I wanted to move it to July 1, 2023. But when I asked about changing the ticket, they said they could help me for a price that was almost the same as buying a new ticket. We're going back because our 2.5-year-old...
I traveled with my 6-year-old son on Pegasus Airlines. Due to some issues, they sold my plane ticket to another passenger as a legal right. I was left stranded. I wanted to claim my compensation rights. They said it was because 'I didn't arrive on time,' even though there were still 45 minutes until...
During a Pegasus sale, I recently purchased plane tickets for myself and my 4-year-old child. To my dismay, I discovered that the discount was only applied to my ticket because I am an airline member. I contacted them, wondering why they didn't apply the same discount to my child's ticket, given tha...
They took advantage of me because they wouldn't let me on the flight I paid for, didn't try to help me at all. I bought a ticket for the flight from Istanbul Sabiha Gokcen to Kayseri on December 6, 2023, at 23:20. Even though I had paid for the ticket and got to the airport 50 minutes before my flig...
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