Pegasus Airlines Compensation Issue for My Flight

I arrived at the airport at 6:00 am to catch my flight with Pegasus Airlines, only to be faced with a nightmare. First, my initial ticket was canceled, forcing me to buy a second one. Then, even though I waited at the check-in counter with 45 minutes left before boarding, I was told that my check-in...

My complaint is about Pegasus Airlines. I experienced significant inconvenience. I traveled to Germany on May 15, and on May 17, I was supposed to board a flight from Frankfurt Airport. I arrived 1.5 hours before the flight, but they said baggage check-in was closed. I retrieved my suitcase and want...

On 22/07/2025, I purchased 4 tickets from Pegasus for the Ankara–Istanbul flight. Since it would be my children’s first time flying, we specifically wanted to travel at a bright hour, so I paid about ₺900 extra per person to choose the 19:00 flight. However, our flight was delayed, and we were trans...

I’m filing this complaint after experiencing a shocking level of negligence and disrespect from Pegasus Airlines. Despite having valid tickets for the 17:00 Istanbul–Gaziantep flight, I was denied boarding along with my mother and my 11-month-old baby—and we ended up stranded at the airport, homeles...

I purchased two tickets from Pegasus Airlines. The first ticket was successfully issued, and the payment was processed. However, the second ticket was not issued, yet the payment was deducted from my account. In other words, I was charged twice for the same ticket. I canceled the first ticket, and i...