I am deeply frustrated with Pegasus Airlines regarding their "Buy One, Get One Free" ticket promotion. I successfully used two out of the three codes—one for myself and one for my spouse. However, when I tried to use the third code for my child, who is under 12, I encountered an issue. I called customer service, and they informed me that the code was invalid for children, despite the fact that Pegasus had sent me a promotional code specifically for my child.
This situation is unacceptable, and I feel misled. I am requesting that Pegasus resolve this issue and honor the promotion for my child’s ticket, as promised. I expect this matter to be resolved promptly.
I purchased my tickets as part of Pegasus Airlines' "1 Ticket from You, 1 Ticket from Us" campaign and received the promotional code as promised. However, despite following all the campaign rules and selecting eligible flights, the code does not work. My spouse is experiencing the same issue with th...
I am frustrated with Pegasus Airlines. I earned a free ticket code through one of their promotional campaigns, but every time I try to use it, I get an error message saying, "The campaign validity period has expired." This is incredibly disappointing because I am still within the campaign period, an...
During a Pegasus sale, I recently purchased plane tickets for myself and my 4-year-old child. To my dismay, I discovered that the discount was only applied to my ticket because I am an airline member. I contacted them, wondering why they didn't apply the same discount to my child's ticket, given tha...
I attempted to purchase a ticket with Pegasus Airlines, expecting to use a 20% birthday discount that was mentioned in an email. When I first checked the fare, the discount was visible. However, when I proceeded with a second search for a different date, the discount disappeared at the payment stage...
I am absolutely fed up with Pegasus Airlines and their shady overbooking practices. They sold more tickets than there were seats on the flight and canceled my booking without proper notice or a real solution. As some sort of compensation, they issued me a “gift ticket” and told me I could use it whe...
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