On 03.12.2023, I flew from Amsterdam Schiphol Airport to Istanbul Sabiha Gökçen with the 15.55 flight with PNR code N5ASLN. I had one cabin baggage whose dimensions did not exceed the required cabin baggage size, and I had a standard size backpack. I was told that I had to put my backpack in my cabin baggage or I would have to pay an extra baggage fee. Naturally, my backpack did not fit inside my cabin baggage since I had travel items in it. They accepted my normal size backpack as additional baggage and charged an additional baggage fee of 50€ (1572₺). As someone who has lived abroad before and travels to and from Turkey every two months - mostly by Pegasus - and has also traveled to different places both domestically and internationally, for the first time in my life, a backpack that does not exceed the required size limit is accepted as additional baggage. and 50€ was taken from me. I have returned to Turkey from different countries abroad many times before, and my backpack and cabin baggage did not cause any problems during boarding. When I flew from Istanbul to Amsterdam on 30.11.2023 at 08:40 in the morning, I was accepted on the plane with the same cabin baggage and the same backpack, without paying any extra fee. I request a refund of the 50€ additional baggage fee charged to me on the return flight.
On October 5, 2025, during my Pegasus Airlines flight from Dalaman to Sabiha Gökçen, I was charged an unfair additional fee for my cabin-size suitcase. Just one day earlier, on October 4, I had flown the same route in reverse (Sabiha Gökçen to Dalaman) with the exact same suitcase and had no issues ...
Hello, my wife and I purchased tickets from Pegasus Airlines for July 7, 2025 (flights PC551 and PC1099), and for the return on July 11, 2025 (flights PC1100 and PC550), traveling from Yerevan to Istanbul, then Istanbul to Madrid, and back. Since our tickets didn’t include checked baggage, we each o...
on my flight from Izmir to Adana, they made me pay an extra 250TL just because I was 1 kilogram over the baggage limit. Can you believe that? And get this, on my flight from Adana to Istanbul, they charged me an extra 120TL just because I was 3 kilograms over the limit. Can you believe it? These fee...
On June 12, 2025, I booked Pegasus flights PC2243 (BJY–SAW) and PC1213 (SAW–BGY) with a connecting layover in Istanbul. During the booking, I paid extra for both 20 kg of checked luggage and cabin baggage. My carry-on backpack and cabin-sized suitcase complied with the airline's weight and size limi...
25-26 August 2023. Case: flight cancellation, delaying of the canceled flight even further, false baggage tagging, lost luggage. Flight: from Dalaman airport - Istanbul Sabiha Gokcen Airport - to Tbilisi airport. Departure: Dalaman Airport,25 August 2023, 10:00 a.m. Departure flight number: PC2285. ...
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