5
Resolved

pdfe.com Charged Without Consent After I Deleted My Account

October 20, 2025 12:27 AM223
Hatice's Thank You Message
Sorun giderildi

On October 15, 2025, I purchased a 7-day membership on pdfe.com. However, before the trial period ended, I completely deleted my account. Despite that, ₺2,440 was withdrawn from my QNB credit card without my permission. I only discovered this charge by accident while reviewing my bank statement, and I never received any confirmation message or email about the transaction.

I have already contacted pdfe.com’s customer service, but have not received any response yet. This is the first time I’ve experienced such an issue, and it has caused me significant inconvenience and frustration.

I firmly request an immediate refund of ₺2,440, as this charge was made without my authorization or consent.

Hatice
October 26, 2025 11:50 PM

Sorun giderildi

Hatice
October 27, 2025 11:21 PM

The problem has been resolved, thank you.

Hatice
October 27, 2025 11:30 PM

The issue was resolved, they said they would issue a refund.

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