On November 6, 2025, I logged into pdfe.com with my c*****@gmail.com** email address to perform a one-time PDF editing task. On the site, I was shown a single, one-off fee, and I completed the payment with my İş Bankası card ending in 6455. However, on November 9, 2025, without my approval or consent, a $58 membership fee was charged to my account.
During the transaction, I was never clearly shown any screen stating that I was starting a subscription or membership; the relevant text was hidden elsewhere and not presented as an explicit agreement.
This charge was made entirely without my permission. I contacted customer service, but I have not received any response. I currently have an unwanted membership on my account, and I want this membership canceled immediately.
I request the immediate refund of the $58 taken from my İş Bankası card ending in 6455 on November 9, 2025, and the cancellation of this unauthorized membership. Otherwise, I will exercise my legal rights by filing a complaint with the Consumer Arbitration Board and pursuing the matter with the relevant legal authorities.
On October 31, 2025, a monthly subscription fee of $58 was charged to my account without my consent for a PDF conversion service from pdfe.com. I did not approve this transaction, nor did I receive any notification indicating that a subscription had been started. The payment was made using my İş Ba...
I logged into the pdfe.com website for free and performed only one PDF conversion, for which I knowingly made a $1 one-time payment with my credit card. Other than this, I neither requested nor approved any subscription. Despite that, two unauthorized charges were made on my card: $57 on 11/09/2025 ...
On October 31, 2025, in order to use a PDF editing service on pdfe.com, I made two one-time credit card payments, for a total of about $1 (card ending in 1954). However, on November 7, 2025, without any approval or notification from me, a $58 monthly subscription fee was charged to my account. Since...
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