On August 7, 2025, I signed up for a ₺45 trial version of the PDF converter service on Pdfe.com. The trial was supposed to last until August 14, 2025. I did not save my card details on their platform, nor did I give any authorization to continue with a paid subscription. Despite this, on August 15, 2025, I discovered that ₺2200 was withdrawn from my İş Bank credit card for a one-month subscription without my approval.
What makes this even more frustrating is that I never received any reminder or notification email before the trial ended. When I noticed the unauthorized charge, I immediately submitted a refund request using the email address linked to my account (m*@gmail.com**) through the site’s contact section. Unfortunately, I received a negative response by email. The invoice number for this transaction is pdfe/2025-10578. I then canceled my subscription immediately.
This was the first time I encountered such an issue, and it has caused unnecessary stress and financial inconvenience. I am demanding that Pdfe.com refund the unauthorized ₺2200 charge and confirm that no further billing will occur without my explicit consent. Companies must not mislead users with hidden charges or ignore refund requests.
On August 13, 2025, I signed up for a 25,00 CZK trial version of the PDF converter service on Pdfe.com. The trial was supposed to last until August 14, 2025. I did not save my card details on their platform, nor did I give any authorization to continue with a paid subscription. Despite this, on Augu...
On July 8, 2025, I visited Pdfe.com to download a PDF document. The site clearly displayed the word “free,” yet at the end of the process I was asked to pay ₺45. I accepted the payment in order to complete the download, but this also required me to save my card details in their system. A month later...
On October 31, 2025, a monthly subscription fee of $58 was charged to my account without my consent for a PDF conversion service from pdfe.com. I did not approve this transaction, nor did I receive any notification indicating that a subscription had been started. The payment was made using my İş Ba...
On September 4, 2025, I purchased a one-time PDF conversion service from pdfe.com and made the payment using my VakıfBank credit card. I did not start any subscription afterward, I did not give consent, and I was not informed about any automatic renewal. However, on September 11, 2025 (payment/invo...
I logged into the pdfe.com website for free and performed only one PDF conversion, for which I knowingly made a $1 one-time payment with my credit card. Other than this, I neither requested nor approved any subscription. Despite that, two unauthorized charges were made on my card: $57 on 11/09/2025 ...
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