PDF Guru Scam USD 50 Charged Without Any Notification
I registered for the PDFguru PDF editor trial on 13 March 2026, using the email address ambrish***@gmail.com from India. Today I was unexpectedly charged 50 USD on my credit card, even though I did not knowingly consent to a paid subscription, and I have not used their service beyond the initial trial. After seeing the unauthorized charge, I contacted Pdfguru customer support and also cancelled my subscription. Despite this, they refused to provide a refund and have not offered any helpful solution, even though they can clearly see that the subscription was just converted from a trial, and I did not use the paid features. I request that Pdfguru immediately issue a full refund of the 50 USD charged to my credit card and ensure that there will be no further charges to my account.
Hello Ambarish, Thank you for reaching out to us and sharing the details of your situation. We sincerely apologize for the frustration, inconvenience, and disappointment caused by the unexpected 50 USD charge on your credit card following your trial registration on 13 March 2026, as well as the unsatisfactory response you received when contacting customer support. We fully understand your dissatisfaction regarding this charge after canceling your subscription and your clear request for an immediate full refund of the 50 USD, along with confirmation that no further charges will be made to your account. Please note that payments are processed only with user authorization during registration, and subscription terms are transparently presented on the payment page. We would like to locate your account, re-evaluate your refund request considering your non-use of paid features after the trial conversion, and ensure that your subscription remains completely canceled. Please contact our dedicated support team directly. In your message, kindly include: - The full email address used for registration. - The first 6 and last 4 digits of the credit card that was charged. - A screenshot or copy of your credit card statement showing the 50 USD charge. Once we receive these details, we will locate your profile in our system, ensure that all recurring billing is fully stopped, thoroughly review your refund request for priority processing, and provide you with written confirmation. We look forward to receiving your email so we can address your request promptly. Best regards, PDFGuru Team
Hey..did u get a refund?