On January 8, 2026, while using the PDF Guru service through a computer web browser, I noticed that a charge of approximately $50 USD was made to my credit card without my permission or approval. Although I had previously purchased a package from PDF Guru, I never gave consent for my card details to be stored in the system or used again later.
After this unauthorized transaction, I contacted my bank, and a refund request was submitted. Since the transaction was carried out directly by PDF Guru, I request that the company also review this matter and clarify how this unauthorized charge occurred.
I demand that PDF Guru fully refund the unauthorized $50 USD charged to me and that all card information that may be associated with my account be permanently deleted from their systems. I expect my grievance to be resolved as soon as possible.
On December 25, 2025, I noticed that a charge of approximately $50 USD was made without my permission or approval on my credit card by PDF Guru. Although I had previously purchased a package from PDF Guru, I never consented to my card information being stored in their system. After this unauthorize...
On November 16, 2025, I purchased a basic package on Pdfguru, and my card information was saved during that transaction. After this, an additional $50 was charged to my card without my knowledge or approval. This charge was made completely without my consent. I contacted customer service, but I was...
On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website and paid $2. However, without any subscription approval or notification, I later discovered that high monthly charges had been withdrawn from my credit card. These transactions were...
I recently purchased a one-week plan from PDF Guru, but shortly after, I noticed that nearly ₺1950 was withdrawn from my credit card without my approval. This charge was never authorized by me, and it goes far beyond the amount I agreed to pay. What makes this situation even worse is that I later di...
On November 16, 2025, at 6:51 AM, an unauthorized charge of $50 was withdrawn from my account by the PDF Guru website—despite the fact that I had only made a single one-time payment of $0.50 in the past and had never saved my card information. The card used ends in 1114. The email address linked to ...
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