1

PDF Guru App Charged $49.94 Without Permission — How to Cancel and Get a Refund

Leyla
Leyla
PDF Guru
October 31, 2025 1:48 PM278

On October 17, 2025, I used the PDF Guru mobile app to perform a one-time PDF conversion, and a charge of $1.64 was made to my credit card for that transaction. However, when I reviewed my card activity today, I discovered that an unauthorized charge of $49.94 had been made, and a two-year subscription was started without my consent. I immediately canceled the subscription through the app.

The invoice for the payment lists the Payment Receipt No: BD45fdf4-785a-4239-9fe2-79f220c71785. The transaction took place via the App Store. I have already sent an email to customer support, but I haven’t received any response yet.

I request that the unauthorized subscription be canceled immediately and that the $49.94 charge be refunded to my card as soon as possible.

Leyla
Leyla
November 24, 2025 2:19 PM

I am attaching the credit card transactions

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I tried to use PDF Guru and they activated an expensive plan for me, how can I cancel it?

1 Followers
2 Complaint

My card received a charge from PDF Guru that I didn’t authorize, how can I dispute it?

86 Complaint

Similar Complaints

I Face PDF Guru Charging Users Automatically Without Confirmation

Elif
Elif
PDF Guru
October 4, 2025 1:58 AM106

On September 30, 2025, ₺2,099 was charged to my card without my permission by the PDF Guru mobile app. This payment was ...

My PDF Guru Subscription Started Without Permission

Yasin
Yasin
PDF Guru
November 19, 2025 8:45 AM238

On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website a...

Unauthorized Subscription Charge From PDF Guru

Ömer
Ömer
PDF Guru
November 20, 2025 2:23 PM221

On November 11, I made a $1 to test the PDF Guru service. However, on November 18, I noticed a $50 charge on my card tha...