I purchased a 7-day service from PDF Guru as a single-use transaction, expecting it to be limited only to that payment. On August 8, 2024, I noticed that the platform attempted to charge my card again without my consent. Luckily, the payment did not go through because my card was closed at the time. However, this incident shows that PDF Guru tried to bill me for a renewal I never authorized. I clearly did not sign up for any subscription, nor did I agree to automatic renewals.
To make matters worse, the website provides no clear option to cancel any so-called membership or to block future payments. A one-time service should not turn into an ongoing charge, especially without proper notification or approval.
I am demanding that any hidden membership tied to my account be canceled immediately and that no further automatic withdrawals be attempted in the future. I expect urgent support from PDF Guru to ensure that my card is no longer at risk of unauthorized billing.
I used PDF Guru only once for a single transaction, and at that time I expected it to be a one-time payment. However, I later discovered that the company had secretly saved my card details and started withdrawing money from my account every month without my permission. I never agreed to any subscrip...
I used the PDF Guru website only once for a single service, and at that time it charged me 0.99. I agreed to this amount because I believed it was a o...
I made a one-time, low-cost purchase on the PDF Guru website, but to my shock, multiple charges were taken from my account on different dates even though I only used the service once. On 07/08/2025, they charged me $0.98 and $1.49. On 12/08/2025, another 39₺ was withdrawn, and on 14/08/2025, they ev...
On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website and paid $2. However, without any subscription approval or notification, I later discovered that high monthly charges had been withdrawn from my credit card. These transactions were...
I made a one-time payment for a PDF Guru service on 28 November 2025 through their official website, clearly with the expectation that it was not a recurring subscription. However, on 05 December 2025, I noticed an unexpected deduction of KES 79.08 from my account that I did not consent to or author...
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