Withdrawal Fails With Server Error on Verified Account

53

I have been facing an unresolved withdrawal issue with my Parimatch India account (website parimatch.in, used on browser) for the past several days. My Parimatch account ID is 918351*** and the username is Santosh K*** Y***. On 22 May 2026 at around 4:54, I tried to withdraw ₹20,000 from my fully verified account, but every time I attempt the withdrawal, the system shows an error that the server is facing problems and the transaction does not go through. Before this issue, I had already made two successful withdrawals from this same account, and my verification was completed without problems. Currently, I have a total balance of ₹78,779 stuck in my Parimatch account. All of this money was deposited via bank transfer. Because of the repeated server error, I am unable to access or withdraw my own funds even though my account is verified and the same platform has processed my withdrawals successfully in the past. I used the help section and tried to contact Parimatch customer support multiple times, but I keep getting redirected only to a bot and cannot connect with a real support agent. As a result, I have no clear information about what is causing this problem, whether there is any limitation on my account, or when this issue will be resolved. I request that my withdrawal issue be resolved as soon as possible, that my ₹20,000 withdrawal be processed without further delay, and that I be given clear and transparent information about the status of my account and the reason for these technical problems. If the issue continues, I also expect to be able to speak with a real support agent instead of just a bot, so that the matter can be handled quickly and my full balance of ₹78,779 can be made withdrawable without further complications.

Santosh
June 24 6:10 PM

UPDATE (24 June 2026): Even after my past post, company asked for more checks. I gave my ID and statements which were marked ok on 13 June. But they still locked my payout options and my INR 97,900.61 is held up. I have now registered a formal case with the National Consumer Helpline NCH with number 9571331. Release my money now.

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