Unlock My Parimatch Balance

I deposited 1,000 INR into my Parimatch India account via UPI on the sports betting section for cricket on 276932578***. The deposit was delayed, and only in the early hours it was finally credited to my account together with a 750 INR bonus. However, when I tried to place bets, the system showed only the bonus balance and kept asking me to make a new deposit instead of allowing me to use the 1,000 INR that I deposited. It also shows that my funds are blocked in the casino, even though I deposited the money to use it for sports betting on cricket. I request that you immediately unblock my deposited 1,000 INR, make it fully usable for sports betting as intended, and remove any bonus-related restrictions that are preventing access to my own funds.