Parimatch UPI Deposit Deducted but Still Not Credited to Balance

I am writing to report an issue with a deposit made to my Parimatch account that has not been credited. On 10 May at around 11:42 IST, I made a ₹500 deposit via UPI. The amount was successfully deducted from my payment source, and I have the transaction details and proof, but the money has still not appeared in my Parimatch balance. I contacted Parimatch customer support about this problem and have only been told repeatedly to wait, without any concrete resolution or clear timeframe. This situation is causing inconvenience, as the money is stuck and neither usable in my Parimatch account nor returned to my original payment source. I request that this issue be resolved urgently by either crediting the ₹500 to my Parimatch account balance or refunding the ₹500 back to my original payment source, and I would appreciate a clear confirmation once it is done.