On March 14, 2026, at around 9:19, I deposited ₹300 into my Parimatch casino account. Instead of appearing as a normal cash balance, my deposit was automatically converted into a bonus balance and temporarily restricted, which means I cannot use it as real money.
I did not intend for this deposit to be locked as a bonus, and I was not clearly informed about such a restriction at the time I made the deposit.
I have not received any helpful information or solution regarding this issue so far.
I request that my ₹300 deposit be converted back into a normal real cash balance in my Parimatch casino account, so that I can use it freely without bonus restrictions.
On March 9, 2026, I deposited ₹1,200 into my Parimatch account for sports betting using UPI. After the transaction was completed, my account only showed bonus money, and my actual ₹1,200 deposit was locked by the bonus. Because of this, I am unable to use my real deposited balance normally. I have ...
I deposited ₹500 into my Parimatch account on or around February 12 at approximately 8:20 PM. This was my own money, but after the deposit, the amount was shown as a locked bonus instead of a real balance. Because of this, I am unable to withdraw the funds or use them as normal balance. I did not kn...
I deposited an amount of ₹700 into my Parimatch account (Player ID: 245263***) on 4 February 2026 via UPI. Without asking for my consent, Parimatch automatically converted this entire deposit into a bonus balance. Because of this, the money is locked in the bonus section, and I am neither able to wi...
On 12 March 2026, I deposited ₹500 into my Parimatch casino wallet. Instead of being added to my usable main wallet balance, this amount was incorrectly placed into a locked bonus balance, which I did not intend or consent to. Because of this, I have been unable to use my own deposited money as a no...
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