Parimatch Deposit Not Showing in Game - No Refund Received Yet

I deposited 300 + 300 + 300 + 500 + 500 into my Parimatch account, but the funds have not appeared in the game, and I haven’t received any refund either. I have already shared two receipts as proof, and if Parimatch needs more, I can provide them. Please help me resolve this issue as soon as possible. I trusted this app for a long time, but this experience has really shaken that trust.