Parimatch Deposit Not Received Yet

I made a deposit of 10,000 to my Parimatch account on 11/11/2025, but the amount has still not been credited to my account. Since that date, not a single rupee from this deposit has appeared in my balance. I contacted Parimatch customer support multiple times, and each time they told me that they are working on it, that my money is safe, that the case has been escalated and given top priority, and that it will be resolved very soon. However, this is the same response I have received daily, and despite my repeated requests, they have not even raised a proper ticket or provided any concrete update or solution. I am extremely disappointed by these repeated false promises and the lack of real action regarding my money. I request that my issue be resolved without any further delay and that the full 10,000 either be immediately credited to my Parimatch account or refunded back to my original payment method, whichever Parimatch finds more appropriate to process quickly and securely. I expect a clear written explanation of what went wrong with this deposit and a prompt resolution, instead of generic assurances that are not followed by any real result.