Parimatch Deposit Not Credited Yet

My deposit has not reflected in my Parimatch account for almost 8 hours now, even though I used the UPI payment method, and I also cannot see the option to send a message on the Parimatch support page. I created a ticket about this issue, but there has still been no response from Parimatch. This problem keeps happening again and again, almost every week, and I am very frustrated. This is not acceptable by any means.