On April 11, I deposited ₹500 into my Parimatch account via PhonePe. However, instead of being credited to my main balance, the amount was incorrectly placed into the bonus balance without my consent or intention.
Because of this, I am unable to use my own deposited funds freely, which is very frustrating. I did not opt for any bonus or promotional condition and expected the amount to be available in my main balance for normal use.
I contacted Parimatch customer support regarding this issue, but I have not received any response or assistance so far. The lack of support has made the situation even more inconvenient, as my funds remain restricted.
I request that the ₹500 be immediately transferred from the bonus balance to my main balance so I can use my money as intended. I also expect a clear explanation of why this happened and assurance that such issues will not occur again in the future.
I deposited ₹500 into my Parimatch account on April 13 via UPI for betting purposes, but the amount did not appear in my main balance. Instead, it was automatically transferred into a bonus balance without my consent. Because of this, I am unable to use my own deposited funds as intended, which is ...
I deposited ₹500 into my Parimatch account as part of a deposit bonus campaign. After making this deposit, the amount went into the bonus section but the bonus was blocked and I have not been able to use or benefit from it as expected. Despite fulfilling the deposit requirement, the promised deposit...
I deposited ₹500 into my Parimatch account on or around February 12 at approximately 8:20 PM. This was my own money, but after the deposit, the amount was shown as a locked bonus instead of a real balance. Because of this, I am unable to withdraw the funds or use them as normal balance. I did not kn...
I am writing regarding an issue I experienced today while using the Parimatch app in India. I deposited ₹300 into my account, but instead of being added to my real balance, the amount was placed into a bonus balance, and I am now unable to use it as I expected. I did not participate in any promotio...
A few hours ago, I attempted to deposit ₹300 into my Parimatch account using PhonePe. The payment did not go through, and in the PhonePe app it shows “declined.” However, the amount has effectively been held up and has not been credited to my Parimatch balance. I contacted Parimatch customer suppor...
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