On 20.12.2024, someone conducted a fraudulent transaction in the PlayStation Store using my Papara virtual card. I immediately created a support request with Papara, asking them to cancel the transaction. For two days, their support team sent me long, unhelpful messages before ultimately telling me that, because I have my own PS subscription, they would not assist me. This essentially means that if you have a subscription to a service, anyone can steal your card and use it for fraudulent transactions, and Papara will refuse to help! This is an unacceptable situation and poor treatment from a financial organization. When a similar situation happened with QNB, they provided a statement form, conducted an investigation, and refunded my money. That was a proper response from a reliable bank.
PlayStation made three unauthorized withdrawals from my Papara account without my knowledge on July 8, 2023, at 6:58 p.m. and 6:59 p.m. I am requesting the cancellation of these transactions as soon as possible, as well as the immediate return of my money, totaling 6093 TL, which was withdrawn from ...
On October 22, 2025, a transaction of ₺3,170 was made from my QNB Bank virtual credit card through PlayStation Network UK without my knowledge. Even though I don’t have a PlayStation account, my card information was used for this unauthorized transaction. I contacted both PlayStation and QNB Bank cu...
I am unable to purchase the Fortnite Crew Pack on Epic Games using my Papara card. I previously had an active subscription, but after not loading money onto the card for a few days, I can no longer complete the transaction. When I reported the issue to Epic Games, they advised waiting 24 hours and ...
I’m writing to express my frustration and demand a resolution from Papara. Without any prior warning or detailed explanation, Papara permanently closed my account even though I had a balance inside. This is completely unacceptable. I was using the platform actively and responsibly, and I had funds ...
On March 22, 2025, ₺204.99 was withdrawn from my Papara account without my permission under the transaction description *Google Web Wise House. I have never signed up for any service by this name, and I have no account with Wise. I immediately checked Google Wise, but found no linked accounts. I th...
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