Pampers Prima Diapers Caused Nighttime Leaks

Ayca · 2023-03-03T13:15:02+03:00

The Prima diapers are really getting on my nerves. Since day one, I've been using them to protect my baby from diaper rash and leaks. However, recently, my baby has started having leaks in the middle of the night for no apparent reason. This has never occurred in the past! My infant weighs 12 kilograms, and I have tried both size 4 and size 5 infant clothes, but neither one seems to fit properly. Have they made a change to the recipe or something else? I thought that Prima guaranteed that there would be no leaks! I really need this problem to be fixed as soon as possible by the company. I have already reached out to them, but I have not yet received a response from them. What a frustrating jam we're in.

Pampers

Dear Ayca G., We are sorry to hear about the situation you have experienced. The healthy and happy development of babies is Prima's top priority. We will reach out to you via the email address you have shared to provide you with the fastest support on this matter. Feedback from valued consumers like you is very important to Prima and is shared with the relevant departments. Thank you for contacting us regarding this issue. Sincerely, Prima Consumer Relations If you wish, you can reach our Consumer Relations service for any questions, complaints, and suggestions about our products by calling our phone number 0850 220 09 11 between 09:00 and 17:00 or through the website we have shared below. (You can access the website by copying the link and pasting it into your internet browser) https://pgconsumersupport.secure.force.com/ContactUs/emailus?brand=Prima&country=Turkey&language=Turkish

Ayca

Thank you for the quick response. They asked for the product codes of the brand, and I have provided them. They said that their R&D teams will review them and will send a new product to address my grievance.