I cancelled my NordVPN subscription on my MacBook on April 4, 2026, but on May 5, 2026, I was unexpectedly charged again for an additional year through Paddle for 27,060 yen. This renewal was not authorized by me, and I had already ended the service. The payment was processed by Paddle, and on the receipt, the transaction ID is shown as 8RN155770J1136818. The subscription was originally registered with the email address su***[email protected], but this email address is no longer valid, and I cannot use it to manage or cancel the subscription. I tried to contact Paddle about this wrongful renewal and charge, but all their systems keep sending emails to my old, invalid address, so I am unable to receive their messages or complete any verification steps. Because of this, I cannot properly communicate with them or manage this subscription. In this situation, I request a full refund of the 27,060 yen charged on May 5, 2026, the immediate cancellation of any current subscription and auto‑renewal linked to this transaction ID I would like this issue to be resolved as soon as possible and the unauthorized charge reversed.
I am writing regarding a subscription payment processed by Paddle.net on April 21, 2026, for a “check number identity” service that I am unable to cancel. I only became aware of this charge through an SMS transaction notification. I originally signed up for this service through a website where I che...
On 03/18/2026, a charge of $57.09 was made to my account by Paddle, even though I did not authorize this payment and have never knowingly signed up for any product or service related to Paddle. When I tried to investigate through paddle.net, the system showed two email addresses that are not mine. W...
On March 30, 2026, a charge of 9.99 USD from “Paddle.net” appeared on my Truist Bank card ending in 0725, even though I did not make any such purchase or knowingly subscribe to any service through Paddle. I checked my email addresses and found no related order, invoice, or subscription information, ...
I had purchased the Proton VPN Plus package for $0. When my subscription period ended, I gave cancellation instructions to prevent automatic renewal and also activated the “do not charge without asking” option when subscribing again. Despite this, on August 20, 2025, $6 was charged to my card withou...
Even though I have never made any purchase or created any account through Paddle.net, a $6 authorization charge was made on my digital card on October 24, 2025, at 3:52 a.m. I did not receive any notification or confirmation email from Paddle.net about this transaction. I have never had any prior co...
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