I am writing regarding a subscription payment processed by Paddle.net on April 21, 2026, for a “check number identity” service that I am unable to cancel. I only became aware of this charge through an SMS transaction notification. I originally signed up for this service through a website where I checked a phone number’s identity.
When I contacted customer support to cancel the subscription, I was asked to provide the email address used during registration. However, I do not know which email address was entered, and because of this, support has been unable or unwilling to assist me in canceling the subscription. I also do not have any order or invoice number—only the SMS record confirming the transaction.
As I cannot access the account or identify the email used, I am now stuck being charged for a subscription I do not want and cannot manage. I request a full refund of today’s charge and the immediate cancellation of this subscription, along with any future payments associated with it. I also ask for written confirmation once the cancellation and refund have been completed.
On 03/18/2026, a charge of $57.09 was made to my account by Paddle, even though I did not authorize this payment and have never knowingly signed up for any product or service related to Paddle. When I tried to investigate through paddle.net, the system showed two email addresses that are not mine. W...
On March 30, 2026, a charge of 9.99 USD from “Paddle.net” appeared on my Truist Bank card ending in 0725, even though I did not make any such purchase or knowingly subscribe to any service through Paddle. I checked my email addresses and found no related order, invoice, or subscription information, ...
Even though I have never made any purchase or created any account through Paddle.net, a $6 authorization charge was made on my digital card on October 24, 2025, at 3:52 a.m. I did not receive any notification or confirmation email from Paddle.net about this transaction. I have never had any prior co...
I recently discovered that Paddle.net has charged my credit card without my consent or prior knowledge. I have never signed up for their services, nor did I authorize any subscription or payment to this platform. The fact that they managed to access my card information and withdraw funds without my ...
I want to cancel my monthly subscription with Paddle.net, but I have been unable to do so for nearly two months. Even though I follow all the cancellation steps, the verification code never arrives in my email, preventing me from completing the process. I’ve tried multiple times during this period, ...
Comments