Paddle Charged My Credit Card Without My Authorization for EWA Subscription

Yavuz
Paddle

On my credit card statement, I discovered an unauthorized charge of approximately $40 from Paddle for the EWA Language Learning application. I did not knowingly authorize this charge and did not intend to purchase or continue a subscription for this service.

After noticing the transaction, I contacted the company by email and requested a refund. Despite my request, I have not received my money back, and no satisfactory resolution has been provided.

I respectfully request that the full amount of approximately $40 be refunded to my credit card as soon as possible. I also request that any subscription associated with my account be canceled immediately to prevent any future unauthorized charges.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I want to cancel a subscription purchased through Paddle. How can I do it?

1 Comment19 Complaint

I want to request a refund for a purchase made through Paddle. How can I manage it, and how long does the process take?

41 Complaint

Similar Complaints

Paddle.net Continues Discounting My Money Almost A Year

Esperanza
Paddle
76

I had a paid 3‑month subscription to the EWA language learning app via Paddle.net. I used the app for about a week, did ...

Paddle.net Processed Two Unauthorized EWA Payments From My Bank Card

Aleyna
Paddle

Unauthorized charges were made by Paddle.net on behalf of EWA using my Yapı Kredi KoçAilem TLCard debit card ending in 6...

Unexpected Charges From Paddle.net

Ng Chin
Paddle
11

On 7 June, my account was charged 39.98 USD by Paddle for a service called chatbot.app, even though I never knowingly su...

I Face Unauthorized Monthly Charges from Paddle and Demand Full Refund

Şenay
Paddle
140

For the past 6 months, the website Paddle has been charging my credit card 343₺ each month without my knowledge or conse...