Paddle.net Processed Two Unauthorized EWA Payments From My Bank Card
Unauthorized charges were made by Paddle.net on behalf of EWA using my Yapı Kredi KoçAilem TLCard debit card ending in 6115, even though I have never subscribed to or authorized any service from this company. Two separate transactions of $19.00 USD each were processed: the first on May 14, 2026, at 07:07, and the second on May 25, 2026, at 23:19. I became aware of these transactions only after receiving notification messages from my bank. I did not authorize either payment and have never entered into any membership, subscription, or service agreement with Paddle.net or EWA.
These charges were processed entirely without my knowledge or consent. I believe they constitute unauthorized transactions, and I am deeply concerned that my card information may have been used without my permission. I have never previously contacted Paddle.net or EWA, opened a support request, or conducted any business with them. Discovering that my card was charged by this company has raised serious concerns regarding the security of my payment information.
I respectfully request that these unauthorized transactions be investigated immediately and that the full amount of $38.00 USD be refunded to me without delay. I also request that Paddle.net review all records related to these transactions, explain how my payment information came to be stored or used in its systems, and implement all necessary security measures to ensure that similar unauthorized charges cannot occur again.
Finally, I request a written response explaining the outcome of the investigation and the actions taken to resolve this matter. If unauthorized charges continue or this issue is not resolved promptly, I reserve the right to pursue the matter through my bank and the appropriate consumer protection and legal authorities.
