Chatbot App Paddle Charge After Same Day Cancellation

14

I purchased an annual subscription for the “ChatGPT Chatbot App” via Paddle.com on 08/29/2026 under the name Jacqueline S***, using the email address jacqueline.s***@gmail.com. The amount charged was 65.31 USD for the “chatbot.app Pro” subscription. Despite paying for an annual subscription, I did not receive any usable access or benefits from this product. Because of this, I went to the Paddle.net website on the same date, 08/29/2026, and cancelled the subscription. However, my credit card was still charged, even though I cancelled immediately on the same day. I kindly request a full refund of the fee charged for the current year and written confirmation that my subscription has been fully cancelled and will not renew or be charged again in the future. The last four digits of the credit card used are 4000. I ask that this issue be reviewed as soon as possible and that my refund and cancellation confirmation be sent to my email address, as I did not receive the service I paid for.

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