Unauthorized Paddle  Subscription Charges, Need A Full Refund

Unfair billing and refund refusal by TapSuite (Heart Beat / Chatbot.app) via PaddleComplaint Text:I am filing a formal complaint against TAPSUITE  regarding their application "Heart Beat" (also billing as Chatbot.app) and their payment processor Paddle.On July 13, 2026, I downloaded the app. Seeing it was a paid service, I immediately canceled everything on the exact same day. However, on July 26, 2026, I discovered that 95.44 CHF had been illegally debited from my Swiss bank account. They charged me for two hidden subscriptions: "chatbot.app Pro" (47.72 CHF) and "chatbot.app Additional Packages" (47.72 CHF).When I contacted Paddle, they confirmed the subscription was set to cancel for the future (July 2027), but they flatly refused to refund my 95.44 CHF now, forcing my account to stay "Active" against my will.This is a deceptive consumer practice. I canceled on day one and never used this service. I demand that TapSuite takes immediate responsibility and instructs Paddle to issue a full refund of 95.44 CHF to my card. I have already initiated a chargeback dispute with my Swiss bank and will not drop this matter until my money is returned.