On September 28, 2025, I purchased a pair of sweatpants from the Oysho store at İstinyePark, Istanbul. Just two days after buying the item, it started to pill, and despite wearing it for only two or three days in total, the fabric became noticeably damaged.
I still have the receipt/invoice for my purchase. I tried to contact customer service for assistance, but I couldn’t get past the automated system — the call ended before I could speak to anyone.
I am requesting an exchange for the defective product.
I purchased a pair of sweatpants from the Oysho Marmara Park store, and after wearing them only 2–3 times (without ever washing them), the fabric started pilling excessively. The product has become unwearable and has been sitting unused in my closet ever since. When I visited the store to report th...
On September 3, 2025, I purchased a tracksuit set (code: 34813791780016) from the Oysho store in İstinyePark, Istanbul, paying by credit card. I wore the jacket for the first time this morning, carrying only my Vakko Monogram Series crossbody bag, which has no beads, zippers, or sharp details that c...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
I purchased a pair of pants from Oysho’s online store, but within a short period, the product developed extreme pilling, color fading, and fabric deterioration. I took the item to the Mall of Oysho store, where the staff initially told me that since my credit card account was closed, they could acce...
I purchased a fleece-lined legging from Oysho on October 23, 2024, and only wore it twice in January 2025. Shockingly, the fabric is already completely covered in pilling. It looks extremely worn out and cheap—definitely not what I expected from a premium product with a ₺2,000 price tag. This kind ...
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