William is satisfied with the result
Resolved
Outsunny Greenhouse Fell Apart In Wind - I Still Haven't Gotten My Money Back
William
March 07, 2025 10:37 am
45"Issue resolved—thank you!"
Outsunny Gazebo Broke In Light Wind and Warranty Expired Right Before Help
Ashley
March 08, 2025 11:24 pm
2
From Outsunny, I purchased a "windproof" permanent gazebo that proved to be a total nightmare. Although they said it could withstand 15 mph gusts, all the steel supports snapped when a light breeze passed through. As it turns out, they were only tacked together—not even correctly welded. I now have a floor covered in twenty-piece broken metal. Seeking some assistance, I contacted Outsunny only to be informed that my guarantee had expired three days ago. Talk about awful timing! Their lack of assistance with a replacement almost seems too convenient. To be honest, I feel absolutely let down. Look elsewhere and avoid yourself the trouble if you are considering purchases from them. I most certainly would not suggest Outsunny to anyone.
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