My 3-year-old son accidentally made a purchase in an Outfit7 game, and ever since then, my account has been charged repeatedly without my permission. This is happening even though the purchase was made only once. No approval code, password, or confirmation was ever required, and the charges continue.
What makes the situation even worse is that I deleted the game from my phone, yet the charges are still being taken from my account. This clearly shows a serious lack of security and parental control measures on Outfit7’s part.
I demand the immediate refund of all unauthorized charges and confirmation that my account will no longer be billed. If my money is not returned, I will have no choice but to take legal action. Parents should not have to deal with unauthorized charges piling up because a child accidentally tapped on something in a game.
Outfit7 must stop these charges immediately, refund the amounts already taken, and fix their payment system so families are not exploited this way.
My 7-year-old daughter rarely plays games on my phone, but on April 30, I discovered that ₺99.99 had been charged to my account by Google Outfit7. I never signed up for any subscription or purchase, and I certainly never gave permission for this charge. It is unacceptable that children can so easil...
Today, while my child was playing Talking Tom by Outfit7 on my Samsung Galaxy S23 FE, an unauthorized purchase of ₺240 was made without my knowledge or consent. The payment was processed through Google Play, and I have the receipt as proof. What makes this situation worse is that no bank card was s...
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I’m seeking a resolution for the unauthorized charges made on my card while my 6-year-old son was playing Stumble Guys. There were three separate paym...
On June 28, 2023, my 2-year-old daughter was playing with my phone, and without my approval, a charge of ₺1539.99 was made from my credit card to Google Outfit7. This transaction was completed without any authorization from me, which I find completely unacceptable. I never received any confirmation ...
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