My 7-year-old daughter rarely plays games on my phone, but on April 30, I discovered that ₺99.99 had been charged to my account by Google Outfit7. I never signed up for any subscription or purchase, and I certainly never gave permission for this charge.
It is unacceptable that children can so easily trigger payments in a game without any proper confirmation, password, or security check. Parents should not have to fear hidden charges every time their child plays what is marketed as a safe, family-friendly game.
I demand the immediate cancellation and refund of the ₺99.99 charge. Outfit7 and Google must also explain how such a subscription or purchase could be processed without clear consent and must implement stronger parental controls to prevent children from being exploited this way.
This feels like nothing short of taking advantage of families, and I refuse to accept it. I want my money back and assurance that this will not happen again.
My 3-year-old son accidentally made a purchase in an Outfit7 game, and ever since then, my account has been charged repeatedly without my permission. This is happening even though the purchase was made only once. No approval code, password, or confirmation was ever required, and the charges continue...
On June 28, 2023, my 2-year-old daughter was playing with my phone, and without my approval, a charge of ₺1539.99 was made from my credit card to Google Outfit7. This transaction was completed without any authorization from me, which I find completely unacceptable. I never received any confirmation ...
Today, while my child was playing Talking Tom by Outfit7 on my Samsung Galaxy S23 FE, an unauthorized purchase of ₺240 was made without my knowledge or consent. The payment was processed through Google Play, and I have the receipt as proof. What makes this situation worse is that no bank card was s...
Hello, on 07/09/2023, Outfit7 withdrew 154.99₺ from my account through Google without my knowledge or approval. I did not make any purchase on this date, nor do I have any active membership or subscription with Outfit7. This was a completely unauthorized charge, and I request that it be investigate...
On August 27, 2025, my 2.5-year-old child accidentally made an in-app purchase of ₺249 in the Talking Angela app by Outfit7, using my Realme 12 device. Shockingly, the purchase went through without any password, confirmation, or security check, and the amount was immediately charged to my mobile bil...
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