5
Resolved

Unauthorized Charges in Stumble Guys – Requesting Refund for In-App Purchases

Kübra
September 3, 2024 8:03 PM31

I’m seeking a resolution for the unauthorized charges made on my card while my 6-year-old son was playing Stumble Guys. There were three separate payments taken from my card without my consent. I only received notifications after the payments were made. I’m requesting a full refund for these charges as soon as possible. It's concerning that such transactions can be completed so easily, especially for a game primarily played by children. There should be more safeguards in place for parents. I believe this issue needs immediate attention, and I expect my payments to be refunded promptly. Please assist with resolving this matter.

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