Oppo delivery problem

Hello, Exactly 20 days have passed and I still haven't received a response. Why don't you respond and end this process despite my consumer rights? I can share how Oppo victimized me and didn't deliver me a new device, which is my right as a consumer, on my social media accounts and reach out to your...

I returned my Oppo A74 phone to the Ankara KVK authorized dealer on May 29, 2023, for the resolution of certain issues that arose during the warranty period. They kept me waiting, claiming they needed a part. They said that if the part didn't arrive within 10 days, they'd give me a basic phone as a ...