I placed an order and paid a deposit at the Opel Balaban dealership in Antalya, but I still haven't received my car! I made the first payment toward the purchase of an Opel Mokka on April 8th. Then, on May 17th, I made the final payment to settle the debt. Despite the fact that the vehicle passed customs inspection and an invoice was produced, I have yet to receive the car, despite the fact that the transaction occurred about 32 days ago. I am extremely irritated because this situation does not provide any kind of customer satisfaction, and no one can provide me with any specific information. I demand that my already-purchased car be delivered to me as soon as possible.
I waited in line for three or four months to buy an Opel Corsa. They kept brushing me off, saying over and over that they could find a good car. On June 8, they finally got me a car, but it was a color and package that I didn't even like. On June 23, I put down a big deposit of 100,000 TL. On July 3...
On June 28, 2024, I fully paid for and ordered an Opel Mokka from Asal Otomotiv. The dealer promised delivery within 7-10 days, but this didn't happen. They informed me the issue was with Opel Turkey. My first contact with Opel Turkey's customer service was on July 3. On July 5, Ms. Mevsim responde...
On November 15, 2023, we purchased an Opel Crossland with the reduced Special Consumption Tax (OTV) from the Opel ABC dealership in Ankara. The invoice was issued on November 16, 2023. The sales consultant assured us that the car would be delivered within two weeks, but it's been 40 days, and the ca...
When I received the car, the dealership did not provide the original floor mats, assuring me that they would be delivered later. Since September, I have been following up on the delivery of the floor mats without success. Despite reaching out to Opel Turkey for assistance, they were unable to provid...
Dear Opel I am writing to express my deep dissatisfaction with the service I have received after purchasing an Opel Crossland from your dealership in Balıkesir. Despite only driving the vehicle for a mere 800 km, I encountered a significant issue regarding lane departure, which has severely impacted...
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