Onwin Deposit Not Credited After Bank Transfer Despite Successful Payment

On 06.12.2025 at 02:06:50, I deposited $7 into my Onwin account via bank transfer. I completed the transaction through Kayseri OSB Branch 1951, with the recipient name listed as Buğra Özdinç. However, this amount was neither credited to my Onwin balance nor refunded to my bank account.
After the transaction, I contacted live support and customer service, but no solution was provided. I was not given any clear information regarding the status of my deposit, and the issue is still unresolved. At this point, my money is missing, and since the deposit is not reflected in my account, I am unable to use the platform.
My Onwin username is “Necatzdmr”, and my registered phone number is 054007110**. I urgently request that the $7 bank transfer be investigated immediately and either credited to my Onwin account or refunded to my bank account without further delay.

