My account on OKX has been suspended because of a recurring issue during the identity verification process. At the final step of verification, I keep receiving an error message saying, “Please try again.” I’ve followed the instructions, used different devices and networks, and retried the process multiple times—but the result is always the same.
It has now been 5 days, and I still can’t access my account or funds. The system just loops back to the same error without giving me any insight into what’s wrong or how to fix it. This lack of clarity and support is extremely frustrating.
OKX, I urgently need assistance. I request immediate support to resolve this ID verification issue and lift the suspension on my account. I’ve already lost valuable time and access to my assets over something that should have taken minutes to complete.
Please assign a real support representative who can walk me through this and help restore my account. Automated error messages aren’t enough—your users deserve working solutions and timely assistance.
My OKX account has been suspended simply because I haven’t logged in for a while. When I try to complete the required steps to reactivate it, I constantly run into an error during identity verification. Despite uploading my ID multiple times, I keep receiving the same frustrating message: “Your ID h...
Despite submitting my ID during the initial registration with OKX, my account was suspended and I was asked to verify my identity again. However, the system doesn’t allow me to complete the verification process—it simply doesn’t work. What’s more frustrating is that this issue isn’t unique to me. Se...
OKX suddenly suspended my account without any clear reason and is now demanding identity verification. I’ve tried submitting my ID multiple times, yet the system keeps rejecting it without explanation. This has nothing to do with professionalism—it’s a broken process that causes unnecessary frustrat...
I have been unable to complete the identity verification process on OKX for an extended period. Despite multiple attempts, the process keeps redirecting me to customer support without providing clear instructions on what to do next. This issue has prevented me from conducting any transactions on the...
I have been unable to complete the identity verification process on my OKX TR account for the past three months. Every time I try to upload my ID, I keep receiving error messages such as “ID upload failed” or “System error, please try again later.” I attempted this process multiple times using diff...
Comments