OKX suddenly suspended my account without any clear reason and is now demanding identity verification. I’ve tried submitting my ID multiple times, yet the system keeps rejecting it without explanation. This has nothing to do with professionalism—it’s a broken process that causes unnecessary frustration.
I can’t buy, I can’t trade, and worst of all, I can’t withdraw my money. I’m completely locked out of my own funds, and support is nowhere to be found. This isn’t what I expected from a platform that claims to be global and secure.
OKX must immediately resolve this issue. Accept my valid ID and lift the suspension so I can access my account and funds. Enough with the vague rejections and delays—treat your users with the respect they deserve.
My OKX account has been suspended simply because I haven’t logged in for a while. When I try to complete the required steps to reactivate it, I constantly run into an error during identity verification. Despite uploading my ID multiple times, I keep receiving the same frustrating message: “Your ID h...
While I was actively trading on OKX, my account was suddenly suspended without any prior notice. I was in the middle of buying and selling when everything froze, and I was logged out. I immediately contacted live support, and all they told me was that my account is “under review.” No explanation, no...
Despite submitting my ID during the initial registration with OKX, my account was suspended and I was asked to verify my identity again. However, the system doesn’t allow me to complete the verification process—it simply doesn’t work. What’s more frustrating is that this issue isn’t unique to me. Se...
For days now, I’ve been trying to verify my identity on OKX, but the system simply refuses to accept anything. No matter how many times I upload my ID...
I recently opened an account on OKX, completed all the required identity verifications, and activated every necessary security step. Despite this, I still can’t use my money—trading is disabled, and withdrawals are completely blocked. I haven’t received any proper explanation or useful response from...
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