I have been trying to cancel my OkCupid subscription, but despite my attempts, the platform continues to charge me every month. I initially purchased a one-month subscription, but after the first payment, OkCupid kept withdrawing money from my account without my consent.
When I go to the subscriptions section, even though I purchased it with my card, the cancel button does not work and redirects me to a form that leads nowhere. The subscription doesn’t appear on Google Play either, making it impossible to manage from there.
Adding to the frustration, OkCupid has no visible customer support, phone number, or email address to reach out for help. I am completely stuck with no way to cancel this subscription and no response from the company.
I demand an immediate cancellation of my subscription and a full refund for the unauthorized charges. This kind of forced renewal with no clear cancellation option is unacceptable. Please fix this issue immediately!
I subscribed to OkCupid once, and even though I canceled it, the app has been regularly charging my account for the past two months. I want both my subscription canceled and a refund for the charges. When I check Google Play, my subscription doesn't appear, yet my account is still being charged ever...
I haven’t used OKCupid for over a year, and I even deleted my account, yet they are still charging me. The app isn’t even installed on my phone, so I have no way to manage or cancel these payments. Despite not using the service, money has been deducted from my account every month, including last mon...
I cancelled my subscription, but OkCupid still took out almost $38, which put my account balance in the negative. I can't see the payment on Google Playstore, and the receipt doesn't mention Google at all. Even though OkCupid doesn't appear in my Google subscriptions, they keep insisting that Google...
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