Nttgame Knight Online Connection Dropout and Lag Issues Abroad

For the past three weeks, I've been grappling with persistent lag and connection issues while playing Knight Online (usko) from abroad. I get kicked out of the game every 10-15 minutes, and it's been a frustrating experience. Despite the continuous problems, the game administrators have not provided any explanation. Is it fair to see the in-game Premium service rendered useless for three weeks without a word from the management? What gaming administration fails to communicate with players who purchase Premium services? While the forums and Discord channels promptly penalize rule-breakers, the in-game penalties for violators are delayed by 2-3 weeks. We, the players, feel left with no other options than Nttgame and Mgame. It's time for you to hear our voices, address the issues, and provide an explanation. The silence is deafening!