In 2022, I purchased a brand-new Nissan Qashqai from Nissan Artky in Izmir. In 2025, when I decided to sell the car, an inspection report revealed that the area around the fuel cap had been painted. I had never been in an accident or done any bodywork. This means the car was already painted before it was delivered to me as new. As a result, I had to sell it at a reduced price, suffering a financial loss. I reported the issue to Nissan Artky. They acknowledged the situation but said they couldn’t inspect the vehicle in Erzurum due to a lack of proper equipment (micron measurement device). They suggested either bringing the vehicle to Izmir or waiting for their paint partner to visit Erzurum — but nothing happened. It's been over 2–3 months with no resolution. Nissan Turkey has not taken any responsibility. Despite this, I remained loyal to the brand and bought another brand-new Nissan Qashqai in 2025 from Nissan Yüzbaşıoğlu in Istanbul. This time, I had to get a paint thickness check before accepting delivery, because I no longer trust the process. A painted vehicle being sold as "brand new" is a serious issue. I expect the following from Nissan Turkey and the relevant dealership: Formal recognition of this defect, Compensation for the financial loss I incurred, Immediate improvements in inspection and delivery processes. If Nissan does not stand behind its own vehicles, customer trust will be lost. I hope this matter will finally be taken seriously.
In September 2024, I purchased a brand-new 2024 model Nissan Qashqai from the Nissan dealership. Immediately after acquiring the vehicle, I had it inspected as a precaution, and during the inspection, it was discovered that the right front fender had been painted. After reporting this issue to the N...
I purchased a brand-new 2023 Nissan Qashqai Sky Pack from İzmir Gaziemir in December 2023. Within just a few months, the vehicle has broken down multiple times with recurring errors like “Apply service to transmission,” “Start-Stop system failure,” and “Battery malfunction.” These issues left me str...
On October 13, 2025, I purchased my 2025 Nissan Qashqai Designpack from the Görkem Nissan dealership in Avcılar, Istanbul, paying a total of ₺2,050,000, with chassis number SJNJ12TA2U2225466. On October 15, 2025, I took the vehicle to an independent expert for a detailed body and paint inspection. T...
got myself this brand new Nissan Micra from this legit dealership,within just six months, I stumbled upon something totally mind-blowing. You could totally tell that the engine hood and roof had, like, two different paint jobs from the factory. Nissan dealer in Kahramanmaraş actually confirmed this ...
In February 2025, I had a single-vehicle accident with my Nissan Qashqai and left it at the Nissan ATM Çorlu service center for repairs through my insurance. After the repair, I was informed that the two black wind grilles on the front bumper had been supplied incorrectly and that the correct parts ...
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