I have been using a Netshort subscription, and for the past two days, I have been trying to cancel it, but I cannot find any cancel button or option in my account. I have checked the menus and settings several times, yet there is no clear way to terminate the subscription. Since there is no visible cancellation option, I am worried that the automatic renewal will continue against my will. I have not yet contacted customer service, because I expect a basic process like cancellation to be easily accessible within the platform. I request that my Netshort subscription be cancelled immediately and that the automatic renewal be stopped without any further charges, and I would like written confirmation once the cancellation has been completed.
I subscribed to Netshort for a one-week package, watched content for a couple of days, and then stopped using it. Since then, I’ve been trying to cancel my subscription, but no matter what I do, it won’t let me. I keep receiving constant messages about the subscription, and now I’m afraid to even de...
I purchased a weekly subscription through the Netshort Android app but was dissatisfied with the service and want to cancel. Last night, 479 TL was deducted from my account, yet I cannot cancel my subscription through the app, nor can I find or access my customer number. I have received no support r...
Hello, about 15 days ago, I created an account on the Netshort app to watch a series. Everything seemed fine at the time—I expected to pay only if I actively subscribed to a package. However, today I was shocked to see that the app charged my account without any warning, consent, or notification. I ...
I just noticed that Netshort charged my account without my permission. I had purchased a one-week package thinking it was a one-time payment, not a recurring subscription. At no point did I agree to weekly payments or provide any kind of confirmation that future charges were acceptable. There was no...
I subscribed to a 1-week package on Netshort and only used the app for a single day. I haven’t accessed it in days, yet I was shocked to find that ₺1099 was charged to my account without any prior warning or my approval. Even more frustrating, the renewal date was clearly listed as May 16, but the p...
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