Cannot Cancel Netshort Weekly Subscription Linked to Mobile Carrier

Ferit
Netshort
72

I would like to request the cancellation of my Netshort weekly subscription. This subscription has been active for about two weeks, and I have been unable to cancel it on my own because I cannot find or verify my email address, password, or any proof related to the subscription.

I subscribed through my Türk Telekom mobile line, but when I contacted Türk Telekom customer service, they were unable to provide a solution, and my subscription is still active. I also cannot see the billing details, so I don’t even know how much I have been charged.

I request that my Netshort subscription be immediately canceled, along with all rights and access linked to my Türk Telekom line, and that this subscription be completely terminated from my account.

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