I have been trying to cancel my monthly subscription in the Netshort app for about a month, but I have not been successful. Even though I follow the cancellation steps within the app, it keeps redirecting me back to the same page and the subscription cancellation never goes through.
During this process, an amount of approximately $12 USD has been charged or attempted to be charged to me for the monthly subscription. I cannot see a clear cancellation option within the app, and I also do not know how to contact customer service. Because of this, I have not been able to speak with any authorized representative.
I request that my subscription be canceled immediately and that any unfair charges that have been applied or attempted be refunded. I also ask for a clear and transparent explanation regarding this issue and assurance that no further charges will be made to me without my consent.
I subscribed to Netshort for a one-week package, watched content for a couple of days, and then stopped using it. Since then, I’ve been trying to cancel my subscription, but no matter what I do, it won’t let me. I keep receiving constant messages about the subscription, and now I’m afraid to even de...
I have been using a Netshort subscription, and for the past two days, I have been trying to cancel it, but I cannot find any cancel button or option in my account. I have checked the menus and settings several times, yet there is no clear way to terminate the subscription. Since there is no visible ...
Hello, about 15 days ago, I created an account on the Netshort app to watch a series. Everything seemed fine at the time—I expected to pay only if I actively subscribed to a package. However, today I was shocked to see that the app charged my account without any warning, consent, or notification. I ...
On October 12, 2025, at 2:50 AM, a ₺194.99 monthly subscription fee was charged to my account without my consent through the Netshort Android app. I immediately canceled the subscription via Google Play, but no refund has been issued and I haven’t received any notification or explanation about the t...
I just noticed that Netshort charged my account without my permission. I had purchased a one-week package thinking it was a one-time payment, not a recurring subscription. At no point did I agree to weekly payments or provide any kind of confirmation that future charges were acceptable. There was no...
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