Despite making a payment to Netflix, my membership remains inactive, and the amount has been deducted from my credit card. I cannot reach Netflix in any way to address my issue, find a responsible party who will respond to my problem, refund the charged amount, and cancel my membership. It leaves me wondering if a group of thieves has taken over customer service.
My Netflix account has been stolen, and all my information has been changed, so I cannot access it. However, I have my b...ills, etc., to prove that I had an account and paid the last bill, which covered the recent account used by the hackers. Why isn't Netflix taking action to strengthen its security
I recently canceled my Netflix subscription, yet I was still charged even after deactivating the account. I made sure th...e cancellation was processed correctly, but despite that, a payment was withdrawn from my account without my knowledge or consent. This is absolutely unacceptable. If I cancel a s
I was shocked to discover today that the email address linked to my long-standing Netflix account, containing my persona...l and credit card information, was changed without my knowledge or authorization. I received an email notifying me of this change, but I have no idea how it happened. I’ve tried c
I’m extremely frustrated to discover that my Netflix account was reactivated and charged without my consent, even though... I haven’t had an active membership for a long time. To make matters worse, someone changed the email address and phone number linked to my account without my knowledge. This is a
I was charged by Netflix even though I did not use my subscription. I never received any notification or warning before ...the automatic payment was deducted from my account. When I attempted to cancel my subscription, I realized I had already been charged. I contacted Netflix customer service, only t
