I'm having a really tough time with the LCD product I bought from N11. The order number is 202259338436. The item arrived in a defective condition, but even though I followed the return procedure and sent it back, the process for getting a refund has been delayed. Even after trying to reach out to customer support through various channels and providing evidence of the issue, I haven't received any response from N11 within the two-business-day timeframe they promised. It's really annoying to be stuck in a situation where there's no communication or action from N11. They're not living up to their promise to customers and their own rules. Regrettably, we have no choice but to rely on the seller!
I attempted to return a product I bought from N11, but the seller refused the return, and I never received the product back. I have been waiting for a solution ever since. When I reach out to the seller, they send me to N11's customer service, but then N11's customer service tells me to contact the ...
The order number 209852339433, placed on February 28, 2024, from N11.com, still hasn't been shipped. We've reached out to the seller through the "Ask a Question" section, but haven't received any response. Despite contacting N11 customer relations 5-6 times, we've been repeatedly assured that the ma...
I bought a Poco X7 from N11 on January 20, and unfortunately, the product was defective. I sent it back right away, but my refund hasn’t been processed yet. I have encountered this issue with N11 before, and it's frustrating to have to deal with it once more. Their lack of support for the products s...
I used N11 to place an order on October 4, 2024. The order number was 203696614931. Even though I hadn't received the package, I got an email telling ...
Hello, I bought something from N11 on January 13, 2024, and decided to cancel it on the same day. Even though I had canceled my order, the item was still sent to me, and I made it clear that I would not accept it when it arrived. I still haven't received my refund, even though the shipping company s...
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