I purchased an item from the N11 store on January 20th, and it still hasn't arrived (today is March 6th). Despite my repeated attempts to cancel, I've been told that the item cannot be canceled because it's already in transit. Today, they called me, saying they needed to cancel the order because they couldn't procure the item. To make matters worse, the same item from the same seller is still available for sale! I bought the item for ₺1300, but now they've raised the price to ₺2100 and are refusing to deliver it. What's worse, N11 seems to be on the seller's side. It's not about the customer...
The N11 online store did not notify the supplier company, Eczacıbaşı Market, of my return request, despite informing me via email that my refund would be processed within 3 working days. This approval was given by customer service before the order even left the store. The cargo company, with which I...
I purchased a Goodyear Efficient Grip car tire through N11 with order number 202261495534. The payment was successfully charged to my card, but two days later, N11 canceled my order, claiming the product was out of stock. However, on the same day, I bought three of the same tires from another platfo...
On February 2, 2024, I placed an order for a whiteboard on the N11 shopping website. The order number is 205167174430 and it cost ₺1,900. I have made the payment. My order was canceled on 05/02/2022 because the store couldn't provide the product. Surprisingly, the product that was previously unavail...
On July 18, 2024, I placed an order from the FLO store on the N11 shopping site, purchasing five items. One of the items, a pair of Camper shoes, was canceled 24 hours later on July 19, 2024, around 6:00 PM, with the reason given as "product out of stock." However, I was not notified of this cancell...
Back on March 22nd, 2024, I made a purchase on N11 for a waterproof jacket. It cost me ₺284.99, but luckily I had a discount coupon to use. The price was originally ₺650. After my order was confirmed and already in the "preparing" stage, I received a notification on March 26th, 2024, at 3:23 PM, sta...
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