My Poco X7 phone, which I bought through N11, has been giving me trouble for about four months now. At the 29th second of calls with certain numbers, the phone turns off by itself. The issue was fixed for a short time, but it started up again and is still happening. Up until now, I haven't had any other computer issues. My phone is still under protection, and I have the proof of that. I haven't talked to the official service or customer service yet. When I bought the thing, I paid ₺18,000 for it, and I'm using it in Gaziantep. I want this problem to be fixed and, if possible, the money back for the goods.
I bought a Poco X7 from N11 on January 20, and unfortunately, the product was defective. I sent it back right away, but my refund hasn’t been processed yet. I have encountered this issue with N11 before, and it's frustrating to have to deal with it once more. Their lack of support for the products s...
On 06/10/2025, I purchased a “Xiaomi 14T Pro 12 GB 256 GB” smartphone through N11, with the order number 202832927530. After receiving the product, I realized that although it was supposed to be an original device with a Turkey warranty, it turned out to be an imported, unauthorized product. The inv...
I bought a Wiko T60 mobile phone from N11. I received the phone, took it out of the box, and tried to turn it on, but it didn’t power up. When I plugged it in to charge, it overheated excessively. I immediately repackaged it, requested a return, and sent it back. When the return was reviewed, N11 ca...
I purchased an 8GB Samsung RAM from Koyuncu Bilgisayar company via the N11 app, but it arrived with defects. The item didn't function on my computer, appeared used, and was delivered in inadequate packaging inside a box enclosed in a plastic bag. I attempted to give it back on the same day, but no o...
On 11.11.2025, I purchased an iPhone 11 screen from a seller named Qudex on N11. When the product arrived, I noticed it was defective and immediately ...
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